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Terms of Service

Last updated: December 2024

1. Introduction

Welcome to Smart Wizard Ltd ("Smart Wizard," "we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website located at smart-wizard.com and our services related to electronic modules and sensors.

By accessing or using our website and services, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our services.

2. Company Information

Smart Wizard Ltd is a company registered in England and Wales.

Registered Address:
123 Technology Park
Cambridge Business Centre
Cambridge, CB4 0WS
United Kingdom

Company Registration Number: 67677656
VAT Number: GB656989878
Email: [email protected]

3. Services

Smart Wizard provides:

  • Electronic modules and sensors for industrial applications
  • Custom module design services
  • Technical support and consultation
  • Product information and specifications
  • Online ordering and inquiry services

4. User Accounts and Registration

While general browsing does not require registration, certain services may require you to create an account. When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information as necessary
  • Keep your account credentials secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

5. Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable laws or regulations
  • Infringe upon intellectual property rights
  • Transmit harmful, offensive, or inappropriate content
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of our services
  • Use our services for spam or unsolicited communications
  • Reverse engineer or attempt to extract source code

6. Orders and Purchases

Order Process

  • All orders are subject to acceptance and availability
  • We reserve the right to refuse or cancel orders
  • Prices are quoted in British Pounds (GBP) unless otherwise stated
  • Orders may be subject to credit approval

Pricing and Payment

  • Prices are subject to change without notice
  • All prices exclude VAT unless otherwise stated
  • Payment terms will be specified on invoices
  • Late payment charges may apply to overdue accounts

7. Delivery and Risk

  • Delivery dates are estimates and not guaranteed
  • Risk of loss passes to the buyer upon delivery
  • We are not liable for delays caused by circumstances beyond our control
  • Delivery charges will be added to orders as applicable

8. Product Warranties

We warrant that our products:

  • Will conform to published specifications
  • Will be free from defects in materials and workmanship
  • Will perform according to stated parameters under normal use

Warranty periods and terms are specified in product documentation. This warranty is in lieu of all other warranties, express or implied.

9. Returns and Refunds

  • Standard products may be returned within 30 days of delivery
  • Custom products are generally non-returnable
  • Returned items must be in original condition and packaging
  • Return shipping costs are the responsibility of the buyer unless the return is due to our error
  • Refunds will be processed within 14 days of receiving returned items

10. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, software, and design, is owned by Smart Wizard Ltd or our licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works without our written permission.

11. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

12. Limitation of Liability

To the maximum extent permitted by law:

  • Our total liability shall not exceed the amount paid by you for the specific product or service
  • We shall not be liable for indirect, incidental, special, or consequential damages
  • We do not warrant that our services will be uninterrupted or error-free
  • Some jurisdictions do not allow limitation of implied warranties or liability, so these limitations may not apply to you

13. Indemnification

You agree to indemnify and hold harmless Smart Wizard Ltd, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

  • Your use of our services
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any content you submit through our services

14. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government actions.

15. Termination

We may terminate or suspend your access to our services immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason in our sole discretion.

16. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

18. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes by posting the updated Terms on our website. Your continued use of our services after such modifications constitutes acceptance of the updated Terms.

19. Contact Information

If you have questions about these Terms, please contact us:

Smart Wizard Ltd
123 Technology Park
Cambridge Business Centre
Cambridge, CB4 0WS
United Kingdom

Email: [email protected]
Phone: +44 1223 796567

20. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on our website, constitute the entire agreement between you and Smart Wizard Ltd concerning your use of our services.

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Smart Wizard

Professional modules and sensors for industrial applications. Trusted by UK businesses nationwide.

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© 2024 Smart Wizard Ltd. All rights reserved. | Company Reg: 67677656 | VAT: GB656989878